daybet Privacy Policy – How We Handle Your Personal Data
Your privacy matters to us. This Privacy Policy explains exactly what personal information daybet collects from Filipino players, how we use it, who we share it with, and what rights you have over your own data. Please read this page before you register or use the platform.
What We Collect, How We Use It, and Your Rights
1. Who We Are
daybet is an online sports betting and casino-style entertainment platform operated for players based in the Philippines. Our platform is accessible via mobile browser and is designed specifically for Filipino users who want a secure, localised betting experience. When you register an account or use any feature of the daybet platform, you are entering into a relationship with us as the data controller responsible for your personal information. We take that responsibility seriously and are committed to handling your data with transparency, care, and full compliance with applicable Philippine data protection laws. This Privacy Policy applies to all users of the daybet platform, including registered account holders, visitors to the site, and anyone who contacts our support team. If you have any questions about how your data is handled, you can reach our support team through the in-account messaging feature at any time.
2. Information We Collect
When you register for a daybet account, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also collect copies of government-issued identification documents to confirm your eligibility to use the platform. When you make deposits or withdrawals, we collect transaction data including payment method details, transaction amounts, and timestamps, though we do not store full payment card numbers on our servers. We also collect technical data automatically when you use the platform, including your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve the user experience. If you contact our support team, we retain records of those communications to help resolve your query and improve our service quality. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account verification and regulatory compliance.
3. How We Use Your Information
Your personal data is used primarily to operate and manage your daybet account, process deposits and withdrawals in Philippine pesos, verify your identity and age eligibility, and provide customer support when you need it. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming requirements that apply to online betting platforms operating in the Philippines. Technical and usage data helps us monitor platform performance, detect and prevent fraudulent activity, and improve the overall experience for all Filipino players on the platform. We may use your contact details to send you important account-related notifications such as transaction confirmations, security alerts, and updates to our terms or policies. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by law.
4. Who We Share Your Data With
daybet does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. Where required by Philippine law or by a lawful order from a regulatory authority or law enforcement agency, we may disclose your personal information to the relevant authority. In cases where we suspect fraudulent activity, money laundering, or other illegal conduct, we may share relevant account data with appropriate authorities as part of our legal obligations. We do not transfer your personal data outside the Philippines except where necessary to operate the platform and where appropriate data protection safeguards are in place. Any third party that receives your data is required to maintain confidentiality and comply with applicable data protection standards.
5. How Long We Keep Your Data
We retain your personal data for as long as your daybet account remains active and for a period after account closure as required by applicable Philippine laws and regulations, including anti-money laundering and financial record-keeping requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to meet regulatory obligations. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request the deletion of your account and personal data, we will process that request in accordance with our legal obligations and inform you of any data that must be retained for regulatory reasons. We review our data retention practices regularly to ensure that we are not holding personal information for longer than is necessary.
6. Your Rights Over Your Data
As a Filipino player using the daybet platform, you have the right to access the personal data we hold about you, to request corrections where that data is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing and to request that we restrict how we use your data while a complaint or query is being resolved. If you wish to exercise any of these rights, please contact our support team through the in-account messaging feature and we will respond within a reasonable timeframe. We may need to verify your identity before processing a data rights request to ensure that we are not disclosing or deleting information belonging to another person. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data rights have been violated. We are committed to resolving all data-related concerns fairly and transparently.
7. How We Protect Your Data
daybet uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and to the data we hold. Payment transactions are processed through secure, regulated payment channels, and we do not store sensitive financial credentials on our own servers. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authority in accordance with our legal obligations and within the timeframes required by law. You can also help protect your account by keeping your login credentials confidential and notifying us immediately if you suspect any unauthorised access to your account.
8. Cookies and Technical Data
The daybet platform uses cookies and similar technologies to maintain your session when you are logged in, remember your preferences, and help us understand how the platform is being used so we can improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We do not use third-party advertising cookies or tracking technologies that share your browsing behaviour with external advertisers. Technical data such as your IP address, device type, and browser version is collected automatically and used solely for security monitoring, fraud prevention, and platform performance analysis. You can manage cookie settings through your browser, though disabling essential cookies may prevent certain features from working as expected. By continuing to use the daybet platform, you consent to the use of cookies as described in this section.
9. Changes to This Policy
daybet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make significant changes, we will notify registered players via their account email address or through an in-platform notification before the changes take effect. The most current version of this Privacy Policy will always be available at this URL, and the date at the top of the page will indicate when it was last updated. We encourage you to review this policy periodically so that you remain informed about how your personal data is being handled. Continued use of the daybet platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to request account closure.
We're Here to Help With Any Data Query
If you have questions about this Privacy Policy, want to exercise your data rights, or need help with your daybet account, our support team is available around the clock. You can also visit our FAQ page for quick answers to common questions about accounts, payments, and platform rules.